Is your child looking forward to starting a class at GEM? We can’t wait to meet you. View our commonly asked questions below and please let us know if there is anything else we can help you with.
We offer one free trial class subject to availability. To book your free trial class, email us with an expression of interest for a class, and we will be in touch to confirm all the details.
Did you love it? Great, just confirm with us that you would like to continue and we will see you next week! At GEM we invoice by the term, your invoice will start from the week you join. We simply ask that accounts remain one week in advance at all times.
Yes! We accept new members all year around.
You can wear any clothes that are comfortable and easy to move in such as leggings, t-shirts, singlets or leotards. Please do not wear skirts/dresses, or any jewellery (stud earrings are ok). And don’t forget your drink bottle!
For our kindergym parents that are required to participate in classes, we suggest you wear active wear, or clothes that you can sit down in comfortably.
We accept both Active and Creative Kid’s Vouchers. To apply your child’s voucher to your account please email us your voucher number and child’s DOB and we will apply it to your account.
We understand that things come up. To receive a make-up class you must lodge your child’s absence through your parent portal. Make-up classes are valid to use for classes with availability during the term.
All our coaches are required to be registered and complete the Gymnastics Australia Coach Education Framework. In addition to this, they also all have Working With Children’s Checks and a current First Aid certificate.
Yes! We offer 10% off for your second child, 20% off for your third child, 30% off for your fourth child etc.
All we require is 14 days notice! Just contact us and we will sort out all the details.
Absolutely! We have our indoor and outdoor viewing area for them sit and watch.
They can, but only of you. We are a Child Safe and Child friendly sport and need to be mindful of the other children in your class. If they just can’t get the angle from the viewing area, please speak to a coach after class and they will organise for you to take one then.
We are only responsible for you during your class time. You can wait in our viewing area before class until a coach calls you to the floor. Once your class has finished, your coach will wait with you until a parent or guardian comes to collect you from the gym floor.